NO-SHOW/CANCELLATION CHARGE

You are required to provide your card details to secure your reservation. Please note that your card will only be charged at £10 per person in the unlikely event of a no-show, shortfall in numbers or cancellation with less than 48 hours notice. For parties of 10 or more guests please see below.

CHANGES TO BOOKING DATE

Any change made to a booking date will be treated as a cancellation of the existing booking, and normal booking cancellation charge will apply if the change is made within 48 hours of the booking date. This will be treated as a new booking and will be dependent upon availability. For parties of 10 or more guests please see below.

TABLE RELEASE POLICY

To enable us to provide the best possible service, please arrange for your party to arrive for the time booked. If your party in its entirety has not arrived within 20 minutes of the booking time, your table may be released without refund of any deposits and/or may incur a no-show charge.

TABLE OCCUPANCY

During busy periods we may need to put a limit of 2 hours on table occupancy. We’ll advise you if this need arises and you will, of course, be welcome to continue your enjoyment in the bar area (where available) after finishing your meal.

SPECIAL DIETARY REQUIREMENTS

If you have any special dietary requirements, please let us know at the time of booking and always inform your server of any allergies or intolerances before placing your order.

Allergic ingredients are present in our kitchen. We cannot guarantee dishes are 100% free of allergenic ingredients. Not all ingredients are listed on the menu and we cannot guarantee the total absence of allergens. Detailed information on the fourteen legal allergens is available on request; however we are unable to provide information on other allergens.

DRESS CODE

Smart casual (no sportswear or caps please).

SERVICE CHARGE

A 10% discretionary service charge will be applied that is distributed to all our team members.

DEPOSIT

In order to confirm a booking, a deposit of £10 per person is required. You can complete this over the phone, or we can email you a secure link for you to enter your details online. Any deposits paid will naturally be deducted from the final bill.

MENU CHOICE

To enable us to organise your party efficiently, we recommend all parties above 10 choose one set menu for the whole party. Special dietary needs can be catered for separately.

PRE-ORDER

Where a pre-order is required either from a Set Party Menu or, if appropriate, an A La Carte menu (for smaller groups) you are required to provide your pre-order at least 48 hours before your booking. Where a specialist fresh produce item is on our menu this pre-order may be required sooner. You will receive a pre-order link sent to the party organiser to order for the entire group or a link to share with the rest of the party. In any case the party organiser is required to collate this information in a timely manner along with advising any dietary requirements.

SET MENU

All items on the banquet menu are presented across the table, so that all guests are able to share and taste each and every dish. All you have to do is specify the number of courses. Please be aware that where bookings are made far in advance, available menus and prices may have changed. Of course, you’ll be able to access these menus nearer the time by request.

Our menu selection may change without notice. In such case, or if a particular fresh produce item is unavailable on the day, a suitable alternative will be offered.

The choice of menu and any special requests will need to be provided 48 hours in advance of your meal.

NUMBER OF GUESTS

All parties must indicate a guaranteed number (at least 48 hours in advance) of guests attending. It is on this basis that they will be charged for the meal.

SEATING

We will endeavour to seat large parties together. However, this may not always be possible due to the restaurant’s design.

CANCELLATION AND REFUNDS

A complete cancellation or notification of shortfall in numbers with less than 7 days notice of a party reservation will result in the deposit of £10 per person not being refunded. For parties with guests of 20 or more we require 14 days notice.

Any credit/debit card refunds will be subject to a £5.00 or 2% transaction charge (whichever is greater).

EMERGENCY CANCELLATION OF BOOKINGS

After bookings have been accepted (including those with payment of a deposit), we reserve the right to cancel in the event of temporary closure due to refurbishment or any emergency or event outside our control. Any deposits will be refunded in full without any liability for associated costs that may have been incurred.

WE RESERVE THE RIGHT TO MAKE CHANGES TO ANY TERMS AND CONDITIONS WITHOUT NOTICE.